Customer Service
Customer Support Support Procedures FAQ System Outage Procedures Customer StoriesWebinars More Information Conference Schedule
Lumens user knowledge available at Augusoft U

Augusoft innovates and expands products and services to keep customers empowered with cutting edge technology. Lumens users can learn from our industry experts at Augusoft U.
Augusoft U shares:

  • Lumens best practice webinars
  • User summits and events
  • Product Advisory Boards
  • Customer case studies

Once you become a customer, you will login to your Lumens site to access Augusoft U.
On the announcements page and customer support page, the link to Augusoft U is listed on the right side.

NEW for 2010: Lumens customers can become Lumens Certified and learn how to apply LERN best practices and use Lumens to its maximum functionality:

Lumens Certification Institute

LERN Lumens Certification Institute
LERN Summer Institutes
June 7-10, 2010  •  Baltimore, MD

Archived Webinars On-demand

Customer Webinar: Best eMarketing Techniques to Reach Your Audiences
Presented by: Greg Marsello of LERN and Judi Bryl of Augusoft
Customers login to Lumens announcements page to access the archives.

Customer Webinar: Best Practices for Writing Course Descriptions
Presented by: Greg Marsello of LERN and Judi Bryl of Augusoft
Customers login to Lumens announcements page to access the archives.

Additional training modules are also available through the announcements page on your Lumens site.

'